Tag: Hotel Review

  • Gravity Seoul Pangyo, Autograph Collection: A Luxurious Escape for Comfort and Serenity

    Location and Accessibility

    Gravity Seoul Pangyo (그래비티 조선 서울 판교) is ideally situated in Seongnam, South Korea, offering convenient access to nearby attractions and transportation hubs. Located in the heart of Pangyo Techno Valley, the hotel is a short drive from Incheon International Airport (ICN) and offers easy access to the Bundang Line of the Seoul Metro.

    Rooms and Amenities

    The hotel boasts elegantly designed rooms that exude comfort and functionality. Each room is meticulously appointed with an array of amenities to ensure a memorable stay, including air conditioning, plush linens, and complimentary Wi-Fi. Select rooms feature upgraded amenities, such as in-room video streaming, daily newspaper delivery, and coffee and tea making facilities. The spacious bathrooms provide essential toiletries for added convenience.

    Guest Experience

    Gravity Seoul Pangyo is committed to providing exceptional guest experiences. The friendly and professional staff is dedicated to meeting every need, from check-in to check-out. The hotel’s warm and inviting ambiance creates a welcoming atmosphere, making guests feel at home from the moment they arrive.

    Nearby Attractions

    The hotel’s prime location offers effortless access to several popular attractions:

    • Lake Park (5-minute walk)
    • Seongnam Arts Center (10-minute drive)
    • Korean Folk Village (20-minute drive)
    • Everland Resort (30-minute drive)

    Practical Information for International Visitors

    • Transportation from Seoul: Take the Bundang Line from Seoul Station (approx. 30 minutes)
    • Nearby conveniences: Convenience stores, restaurants, and a shopping mall are within walking distance
    • Languages: Korean, English
    • Payment methods: Credit cards (Visa, Mastercard, American Express), cash

    Pros and Cons

    Pros

    • Luxurious and well-appointed rooms
    • Exceptional guest service
    • Convenient location with easy access to attractions
    • On-site restaurant offering a variety of dining options
    • Free Wi-Fi throughout the hotel

    Cons

    • Limited parking availability
    • Some rooms may be slightly small
    • The hotel can be pricey during peak season

    Hotel Details

    • Check-in time: 03:00 PM
    • Check-out time: 12:00 PM
    • Price range: ₩260,000
    • Rating: 4 stars

    Ready to experience this amazing hotel in 성남?


    Check Rates & Availability

    Explore more about traveling in 성남.

  • Haeundae Family Hotel ARBOL Sunny#ocean view: A Family-Friendly Getaway

    Haeundae Family Hotel ARBOL Sunny#ocean view: A Family-Friendly Getaway

    Location and Accessibility

    Conveniently situated in Busan, South Korea (부산, 대한민국), this hotel is nestled at #904, 6, Gunam-ro 21beon-gil, Haeundae-gu, providing easy access to the city’s vibrant heart. The hotel is just a short drive away from Gimhae International Airport (PUS), with numerous transportation options available, including taxis and the Gwangalli Bus Stop, located a mere 5-minute walk away.

    Rooms and Amenities

    Haeundae Family Hotel ARBOL Sunny#ocean view offers a range of comfortable rooms, each equipped with a flat-screen TV, air conditioning, and free Wi-Fi. The rooms boast stunning ocean views, creating a tranquil and inviting ambiance. Guests can choose from standard rooms, family rooms, and suites, accommodating up to four adults. The hotel also features a shared lounge area, perfect for relaxation and socializing.

    Guest Experience

    The hotel staff is known for their warm and attentive service, ensuring a pleasant stay for all guests. They are eager to assist with any requests or inquiries, creating a welcoming and homely atmosphere. The hotel’s commitment to guest satisfaction is evident in every aspect of the service, from the moment you check in to the moment you depart.

    Nearby Attractions

    The hotel’s prime location allows for convenient exploration of Busan’s many attractions:

    • Haeundae Beach (5-minute walk): Dip your toes in the shimmering waters of one of Busan’s most iconic beaches, renowned for its white sands and crystal-clear waves. (Walking time: 5 minutes)
    • Dongbaek Island (10-minute drive): Embark on a scenic drive to this picturesque island, offering breathtaking panoramic views and a tranquil escape from the hustle and bustle of the city. (Driving time: 10 minutes)
    • Gwangalli Beach (15-minute drive): Witness the mesmerizing Gwangan Bridge light show at this popular beach, where you can stroll along the promenade and soak in the vibrant atmosphere. (Driving time: 15 minutes)

    Practical Information for International Visitors

    • Transportation from Seoul: Take the KTX high-speed train from Seoul Station to Busan Station (approximately 2.5 hours), followed by a 30-minute taxi ride to the hotel.
    • Nearby conveniences: The hotel is surrounded by a myriad of restaurants, convenience stores, and shopping malls, providing ample options for dining and shopping.
    • Languages: The hotel staff is proficient in English and Korean, ensuring effective communication for international guests.
    • Payment methods: Major credit cards, such as Visa and Mastercard, are accepted for payment.

    Pros and Cons

    Pros

    • Excellent location near Haeundae Beach and other attractions
    • Comfortable and clean rooms with stunning ocean views
    • Friendly and helpful staff
    • Reasonably priced for its location and amenities

    Cons

    • Limited parking availability
    • Breakfast is not included in the room rate

    Hotel Details

    • Check-in time: 03:00 PM
    • Check-out time: 11:00 AM
    • Price range: ₩465,663
    • Rating: 3 stars

    Ready to experience this amazing hotel in 부산?


    Check Rates & Availability

  • Hongcheon Oreulim Glamping Pension: A Relaxing Retreat in Hongcheon

    Hongcheon Oreulim Glamping Pension: A Relaxing Retreat in Hongcheon

    Location and Accessibility

    (홍천 어울림 글램핑 펜션, Hongcheon) is conveniently located in Hongcheon, Gangwon-do, South Korea, providing easy access to nearby attractions. The pension is a 2-hour drive from Incheon International Airport (ICN) and Gimpo International Airport (GMP), and approximately 3 hours by public transportation.

    Rooms and Amenities

    Hongcheon Oreulim Glamping Pension offers a range of modern and comfortable accommodations to meet the needs of different travelers. The pension features glamping tents, which provide a unique outdoor experience with all the comforts of a traditional hotel room. Each tent is elegantly furnished with a queen-size bed, plush linens, and modern amenities such as air conditioning, heating, and a flat-screen TV. The tents also include a private bathroom with a rainfall shower and complimentary toiletries.

    Guest Experience

    The staff at Hongcheon Oreulim Glamping Pension is known for their warm and attentive service, ensuring a memorable stay for all guests. From the moment of arrival, visitors are greeted with genuine hospitality and provided with all the necessary information to make the most of their time in Hongcheon. The pension offers a variety of activities and amenities to enhance the guest experience, including a cozy fireplace lounge, a communal kitchen, and a barbecue area.

    Nearby Attractions

    The hotel is conveniently located near several popular attractions:

    • Hongcheon Dinosaur Museum (5-minute drive)
    • Hongcheon Lake Park (10-minute drive)
    • Sangbang Waterfall (15-minute drive)

    Practical Information for International Visitors

    • Transportation from Seoul: Take the Seoul Subway Line 1 to Cheongnyangni Station and transfer to the ITX-Cheongchun Line. Get off at Hongcheon Station and take a taxi to the pension.
    • Nearby conveniences: The pension is located near a convenience store and a few local restaurants.
    • Languages: The staff speaks Korean and basic English.
    • Payment methods: MasterCard, Visa, and cash are accepted.

    Pros and Cons

    Pros

    • Unique glamping experience with modern amenities
    • Warm and attentive staff
    • Convenient location near popular attractions

    Cons

    • Limited public transportation options
    • May not be suitable for guests with limited mobility

    Hotel Details

    • Check-in time: 03:00 PM
    • Check-out time: 11:00 AM
    • Price range: ₩87,603
    • Rating: 4.5 stars

    Ready to experience this amazing hotel in 홍천?


    Check Rates & Availability

  • Lescape Hotel: An Upscale Haven for Travelers in Seoul

    Lescape Hotel: An Upscale Haven for Travelers in Seoul

    Location and Accessibility

    (레스케이프 호텔) Lescape Hotel is strategically situated in the heart of Seoul, South Korea, along Toegye-ro in the Jung-gu district. Its prime location offers easy access to Incheon International Airport (ICN), just a 60-minute drive away. Alternatively, Gimpo International Airport (GMP) is a mere 20-minute drive from the hotel. For those traveling within Seoul, the hotel provides convenient access to public transportation, including subway stations and bus stops.

    Rooms and Amenities

    Lescape Hotel boasts a wide range of elegantly appointed rooms, each equipped with modern amenities to ensure a comfortable and enjoyable stay. Guests can choose from various room types, including Superior, Deluxe, and Executive Suites. All rooms feature complimentary Wi-Fi, flat-screen TVs, minibars, and plush bedding. The hotel’s contemporary design and sophisticated furnishings create a luxurious and inviting atmosphere.

    Guest Experience

    Lescape Hotel prides itself on providing exceptional guest service. The multilingual staff is renowned for their warm hospitality and attention to detail. They are always ready to assist with any requests or inquiries, ensuring a seamless and memorable experience. The hotel’s facilities include a well-equipped fitness center, allowing guests to maintain their workout routines. For those seeking relaxation, the hotel also offers a cozy lounge area where they can unwind and socialize.

    Nearby Attractions

    The hotel’s central location makes it an ideal base for exploring Seoul’s vibrant attractions:

    • Myeongdong Shopping Street: 7-minute walk
    • N Seoul Tower: 15-minute drive
    • Gyeongbokgung Palace: 20-minute drive
    • Dongdaemun Market: 10-minute drive
    • Bukchon Hanok Village: 20-minute drive

    Practical Information for International Visitors

    • Transportation from Seoul Station: Take Line 1 (blue line) to City Hall Station (exit 9), then transfer to Line 2 (green line) and get off at Euljiro 1-ga Station (exit 3). The hotel is a 5-minute walk from exit 3.
    • Nearby conveniences: Convenience stores, restaurants, and cafes
    • Languages: Korean, English, Chinese, and Japanese
    • Payment methods: Credit cards (VISA, Mastercard, American Express), cash

    Pros and Cons

    Pros

    • Excellent location with easy access to attractions
    • Modern and well-equipped rooms
    • Exceptional guest service
    • Convenient amenities and facilities

    Cons

    • Limited parking availability
    • Some rooms may have limited natural light

    Hotel Details

    • Check-in time: 03:00 PM
    • Check-out time: 11:00 AM
    • Price range: ₩470,000
    • Rating: 4.5 stars

    Ready to experience this amazing hotel in 서울?


    Check Rates & Availability

  • Pyeongchang Nature Pension: A Relaxing Escape in the Heart of Korea

    Pyeongchang Nature Pension: A Relaxing Escape in the Heart of Korea

    Location and Accessibility

    Located in the city of Pyeongchang, Gangwon-do (평창 자연을닮은집 펜션), this guesthouse provides guests with a tranquil retreat amid the scenic beauty of Korea. The property is easily accessible for international travelers, with Incheon International Airport (ICN) being the nearest airport. From the airport, guests can take a direct bus to Pyeongchang Intercity Bus Terminal, which is a convenient way to reach the pension.

    Rooms and Amenities

    Pyeongchang Nature Pension offers a range of comfortable and well-equipped rooms to cater to the needs of every guest. The rooms are designed in a contemporary style and feature modern amenities such as free Wi-Fi, flat-screen TVs, and private bathrooms with complimentary toiletries. Guests can choose from various room types, including twin, double, and family rooms, to ensure a perfect fit for their travel group or individual needs.

    Guest Experience

    The attentive and friendly staff at Pyeongchang Nature Pension are dedicated to making every guest’s stay as enjoyable and comfortable as possible. They are always ready to assist with any inquiries or requests, ensuring a hassle-free and memorable experience for all.

    Nearby Attractions

    The hotel is conveniently located near several popular attractions:

    • Phoenix Park (5-minute drive)
    • Alpensia Ski Resort (10-minute drive)
    • Yongpyong Ski Resort (15-minute drive)
    • Odaesan National Park (30-minute drive)

    Practical Information for International Visitors

    • Transportation from Seoul: Take a direct bus from Seoul Express Bus Terminal to Pyeongchang Intercity Bus Terminal, which takes approximately 2 hours and 30 minutes.
    • Nearby conveniences: Convenience store, supermarket, and local restaurants are all within walking distance of the property.
    • Languages: The staff can speak Korean and basic English.
    • Payment methods: The pension accepts cash and credit cards.

    Pros and Cons

    Pros

    • Tranquil and peaceful location surrounded by nature
    • Comfortable and well-equipped rooms
    • Excellent customer service
    • Convenient location for exploring the attractions of Pyeongchang

    Cons

    • Limited dining options in the immediate vicinity
    • Public transportation options may be limited

    Hotel Details

    • Check-in time: 03:00 PM
    • Check-out time: 11:00 AM
    • Price range: ₩85,851
    • Rating: 4.5 stars

    Ready to experience this amazing hotel in 평창?


    Check Rates & Availability

  • Muju Resort Hotel: A Comfortable Stay in South Korea

    Muju Resort Hotel: A Comfortable Stay in South Korea

    Location and Accessibility

    (무주 리조텔) is conveniently located in Muju, South Korea, providing easy access to local attractions and transportation. The hotel offers a convenient shuttle service to and from nearby airports, making it a great choice for international visitors.

    Rooms and Amenities

    The hotel’s rooms are designed to provide a comfortable and relaxing stay for guests. Each room is equipped with air conditioning and linen service, and some rooms offer additional amenities such as in-room video streaming, daily newspapers, and TVs for entertainment. The hotel also provides coffee and tea-making facilities in selected rooms for guests’ convenience. The private bathrooms are equipped with bathrobes, towels, and hairdryers, ensuring a comfortable and refreshing experience for guests.

    Guest Experience

    Muju Resort Hotel prides itself on providing excellent service to its guests. The staff are friendly and helpful, and they are always willing to go the extra mile to ensure that guests have a memorable stay. The hotel’s restaurant serves a delicious breakfast spread (please confirm availability prior to your stay), and it also offers a variety of dining options throughout the day.

    Nearby Attractions

    The hotel is conveniently located near several popular attractions:

    • Muju Deogyusan National Park: A scenic hiking destination, a 15-minute drive away
    • Muju Winterland: A family-friendly ski resort, a 10-minute drive away
    • Muju Arboretum: A botanical garden with a diverse collection of plants, a 5-minute drive away

    Practical Information for International Visitors

    • Transportation from Seoul: Take the KTX high-speed train from Seoul Station to Jeong-dongjin Station (approximately 2 hours), then transfer to a bus or taxi to Muju (approximately 1 hour).
    • Nearby conveniences: The hotel is surrounded by a variety of restaurants, cafes, and shops.
    • Languages: The hotel staff speaks Korean and English.
    • Payment methods: The hotel accepts major credit cards and cash.

    Pros and Cons

    Pros

    • Convenient location near local attractions
    • Comfortable and well-equipped rooms
    • Friendly and helpful staff
    • On-site restaurant with a variety of dining options
    • Shuttle service to and from nearby airports

    Cons

    • Limited room availability during peak season
    • Some rooms may be small for families or groups
    • The hotel may be difficult to find without GPS

    Hotel Details

    • Check-in time: 02:00 PM
    • Check-out time: 10:30 AM
    • Price range: ₩190,083
    • Rating: 2 stars

    Ready to experience this amazing hotel in 무주?


    Check Rates & Availability

  • Hyacinth Pension: A Cozy Retreat in Tongyeong

    Hyacinth Pension: A Cozy Retreat in Tongyeong

    Location and Accessibility

    (히아신스 펜션, 통영, 대한민국) This charming pension is nestled amidst the scenic landscape of Tongyeong, a breathtaking coastal city. It’s just a 15-minute drive from Tongyeong International Airport, making it easily accessible. Guests can conveniently explore the city and its attractions by car, taxi, or public transportation.

    Rooms and Amenities

    Hyacinth Pension offers a range of cozy and comfortable rooms to suit the needs of different travelers. Each room features modern amenities, including air conditioning, a flat-screen TV, and complimentary Wi-Fi. Some rooms boast private balconies or terraces, offering stunning views of the surrounding natural beauty. Guests can also enjoy the convenience of a coffee/tea maker and a private bathroom with essential toiletries.

    Guest Experience

    At Hyacinth Pension, guests are treated to warm and attentive service. The friendly staff is always ready to assist with any inquiries or requests. They go the extra mile to ensure a memorable and hassle-free stay. The establishment maintains a smoke-free environment, promoting the well-being of its guests.

    Nearby Attractions

    The hotel’s prime location offers easy access to Tongyeong’s top attractions:

    • Tongyeong Market (5-minute walk)
    • Hallyeosudo Bridge (10-minute drive)
    • Seopiryeong Mountain (15-minute drive)

    Practical Information for International Visitors

    • Transportation from Seoul: Take a bus from Seoul Express Bus Terminal to Tongyeong Bus Terminal (approximately 3.5 hours).
    • Nearby conveniences: Convenience stores, restaurants, and cafes are within walking distance.
    • Languages: The staff speaks basic English.
    • Payment methods: Credit cards and cash are accepted.

    Pros and Cons

    Pros

    • Cozy and charming atmosphere
    • Modern and comfortable rooms
    • Friendly and helpful staff
    • Convenient location near attractions
    • Competitive rates

    Cons

    • Limited English proficiency
    • No on-site restaurant
    • Limited parking spaces

    Hotel Details

    • Check-in time: 03:00 PM
    • Check-out time: 11:00 AM
    • Price range: ₩54,546
    • Rating: 2 stars

    Ready to experience this amazing hotel in 통영?


    Check Rates & Availability

  • Gosung Blue Beach Pension & Glamping: Escape to Tranquility

    Gosung Blue Beach Pension & Glamping: Escape to Tranquility

    Location and Accessibility

    Located in Samcheonpo, a picturesque coastal town in Tongyeong (통영), Gosung Blue Beach Pension & Glamping offers convenient access to the city’s attractions. The hotel is within a short driving distance from Sacheon Airport (HIN) and Gyeongju Airport (TAE), making it accessible for international and domestic travelers. Alternatively, one can take a bus or train from Seoul’s Gimpo International Airport (GMP) with a transfer at Tongyeong Bus Terminal.

    Rooms and Amenities

    The hotel boasts a range of comfortable rooms and glamping tents, each designed with unique features. Rooms are equipped with modern amenities such as air conditioning, complimentary toiletries, and free Wi-Fi. Select rooms feature private balconies or terraces, providing guests with panoramic views of the ocean. Guests can also enjoy a variety of outdoor activities, including swimming in the outdoor pool or relaxing in the garden.

    Guest Experience

    Gosung Blue Beach Pension & Glamping prides itself on its exceptional guest service. The friendly staff goes above and beyond to ensure a memorable stay, offering personalized recommendations and assistance. The hotel also provides a 24-hour front desk, daily housekeeping, and a concierge service.

    Nearby Attractions

    The hotel is conveniently located near several popular attractions:

    • Hallyeohaesang National Marine Park (15-minute drive)
    • Jinha Beach (5-minute drive)
    • Tongyeong Jungang Market (10-minute drive)
    • Geoje Museum (30-minute drive)

    Practical Information for International Visitors

    • Transportation from Seoul: Take a direct bus from Seoul Express Bus Terminal to Tongyeong Bus Terminal (3 hours) and then transfer to a local bus to the hotel.
    • Nearby conveniences: Convenience store, restaurants, and cafes are located within walking distance of the hotel.
    • Languages: Korean and limited English
    • Payment methods: Credit cards (Visa, MasterCard, American Express) and cash

    Pros and Cons

    Pros

    • Picturesque oceanfront location
    • Comfortable and well-equipped rooms with modern amenities
    • Excellent guest service and personalized recommendations
    • Convenient access to nearby attractions

    Cons

    • Limited English proficiency of staff
    • Can be crowded during peak season

    Hotel Details

    • Check-in time: 03:00 PM
    • Check-out time: 11:00 AM
    • Price range: ₩141,917
    • Rating: 4 stars

    Ready to experience this amazing hotel in 통영?


    Check Rates & Availability

  • Number 25 Donggwangju: A Convenient and Affordable Stay in Gwangju

    Number 25 Donggwangju: A Convenient and Affordable Stay in Gwangju

    Location and Accessibility

    (넘버25 동광주점, Gwangju, Korea) offers a prime location in the heart of Buk-gu, close to Sangmu Bridge. Incheon International Airport is a 2-hour drive away, while Gwangju Airport is a mere 20-minute drive. Public transportation options abound, with several bus stops within a short walk of the hotel.

    Rooms and Amenities

    The hotel features 100 modern and stylish rooms, ranging from Standard to Deluxe. Each room is equipped with air conditioning, a flat-screen TV, a mini-fridge, and a private bathroom with amenities. Free Wi-Fi is available throughout the property.

    Guest Experience

    The staff at Number 25 Donggwangju is renowned for their exceptional service. They are friendly, helpful, and go the extra mile to ensure a pleasant stay. The hotel offers a variety of amenities, including a 24-hour front desk, laundry services, and free parking.

    Nearby Attractions

    The hotel is conveniently located near several popular attractions:

    • Gwangju Gwangsan-gu Stadium: 6-minute drive
    • Mudang Village: 15-minute drive
    • Kim Dae-jung Convention Center: 20-minute walk

    Practical Information for International Visitors

    • Transportation from Seoul: Take the Gwangju Express Bus Terminal (1 hour and 40 minutes) or the KTX train (1 hour and 10 minutes) from Seoul Station.
    • Nearby conveniences: Convenience stores, restaurants, and a pharmacy are all within walking distance of the hotel.
    • Languages: English, Korean
    • Payment methods: Cash, credit cards

    Pros and Cons

    Pros

    • Convenient location
    • Modern and comfortable rooms
    • Excellent customer service
    • Affordable rates
    • Free Wi-Fi and parking

    Cons

    • Limited restaurant options nearby
    • Rooms can be small for families

    Hotel Details

    • Check-in time: 03:30 PM
    • Check-out time: 12:00 PM
    • Price range: ₩47,500
    • Rating: 3 stars

    Ready to experience this amazing hotel in 광주?


    Check Rates & Availability

  • Pyeongchang Ihope Pension: A Cozy Resort with Exceptional Amenities

    Pyeongchang Ihope Pension: A Cozy Resort with Exceptional Amenities

    Location and Accessibility

    (평창 아이홉펜션) is conveniently located in Pyeongchang, Gangwon-do, Korea. While there is no airport in the immediate vicinity, the hotel provides easy access to transportation. Gimpo International Airport is approximately 2 hours and 30 minutes away by car, while Incheon International Airport is about 3 hours and 15 minutes away. Once you arrive, you can take a taxi or rent a car to reach the hotel.

    Rooms and Amenities

    The hotel offers a range of comfortable rooms to suit every traveler’s needs. Each room is equipped with modern amenities, including free Wi-Fi, a flat-screen TV, and a refrigerator. Guests can also enjoy the convenience of a private bathroom with complimentary toiletries. For those who prefer to cook their own meals, the hotel provides cooking facilities in select rooms.

    Guest Experience

    The friendly and accommodating staff at Pyeongchang Ihope Pension is dedicated to providing exceptional guest experiences. They are always willing to go the extra mile to ensure your stay is comfortable and enjoyable. The hotel also offers a variety of services and amenities to enhance your stay, including a 24-hour front desk, luggage storage, and laundry facilities.

    Nearby Attractions

    The hotel is conveniently located near several popular attractions:

    • Alpensia Ski Resort: 10-minute drive
    • Yongpyong Ski Resort: 20-minute drive
    • Daegwallyeong Sheep Farm: 30-minute drive
    • Odaesan National Park: 45-minute drive

    Practical Information for International Visitors

    • Transportation from Seoul: Take the Seoul Subway Line 1 to Dongducheon Station (approximately 1 hour). From Dongducheon Station, transfer to the ITX-Cheongchun Line and get off at Pyeongchang Station (approximately 1 hour and 30 minutes). From Pyeongchang Station, take a taxi to the hotel (approximately 10 minutes).
    • Nearby conveniences: There are several restaurants, convenience stores, and supermarkets within a short walk of the hotel.
    • Languages: The hotel staff can speak Korean and basic English.
    • Payment methods: The hotel accepts cash, credit cards (Visa, Mastercard, American Express), and mobile payments.

    Pros and Cons

    Pros

    • Comfortable rooms with modern amenities
    • Excellent guest service
    • Convenient location near popular attractions
    • Affordable rates

    Cons

    • No airport shuttle service
    • Limited English proficiency among staff
    • Small parking lot

    Hotel Details

    • Check-in time: 03:00 PM
    • Check-out time: 11:00 AM
    • Price range: ₩118,265
    • Rating: 4.5 stars

    Ready to experience this amazing hotel in 평창?


    Check Rates & Availability